Q&A with John Frinzi, Executive Vice-President, Kenan Advantage Group’s KAG Merchant Gas
What were some of the challenges to transporting liquid oxygen, medical gases and other industrial gases this year, especially at the height of the pandemic?
John Frinzi (JF): The intermittent shutdowns during the pandemic created numerous disruptions in supply. The notable challenges include increased volatility in demand, reduced access to customer sites, and enhanced Covid-19 protocols. The pandemic caused greater personal disruptions than professional challenges during Covid-19. Employees not only had to deal with increased demands of work, but they also had to manage childcare responsibilities, care for affected family members, and cope with personal stress of exposure during this time.
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