Sixty-five years ago, Norco (norco-inc.com) was a southern Idaho welding supply company with only two stores and 20 employees. Today, the highly diversified enterprise is the nation’s largest independent welding, safety, medical, and gas supplier, serving seven states and selling more than 50,000 items related to the industry.
With more than 1,200 employees in nearly 70 locations, Norco’s success is largely attributed to its commitment to growth, employee development, and dedication to customer satisfaction.
Norco’s mission is “Serving You Better.” That means customers come first, no matter what. This mission statement also refers to the company’s team members, and suppliers, as well as their communities. It’s a philosophy employees are trained to live by. To accomplish this, the organization’s management team and employees concentrate on conducting business by “The Golden Rule,” dedicate themselves to service, and place the customer at the head of Norco’s organizational chart.
Former Norco CEO Larry Kissler’s (1927- 2009) mantra was “People are the key.” Norco believes in hiring stronger, faster, smarter employees, and rewarding them with a profit sharing plan and other incentives in order to increase productivity and establish a place where employees can excel in their careers.
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