Among industrial gas and welding hardgoods distributors, the strong common theme across all regions in North America is the razor-sharp focus that each places on customer service. In the intensely competitive world of industrial, medical, and specialty gas sales, the winning strategy for each of these players is centered on their approach to the customer. The June Issue of CryoGas International examines the many ways distributors are using advanced technology, operational processes, and good old-fashioned personal interactions to provide customers with greater access to a company’s goods and services.
This issue also includes the most recent reports and data on the worldwide helium market, which is under the spotlight again following a recently released report on the implementation of the Helium Stewardship Act from the US Government. While currently plentiful in supply, helium remains a challenging market for the industrial gas industry to manage. CryoGas International keeps you — our loyal ‘customers’ — up to speed with the latest developments.
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