Bacharach, Inc., a refrigerant gas detection and combustion analyser manufacturer, has enhanced its current service support capabilities by implementing enhanced servicing options from its site in New Kensington, Pennsylvania.
The US-based business has introduced a 24-hour priority calibration and repair service, in which customers now have the option of single-day priority service. Standard turn-around service time is 4-5 working days after receipt of the instrument.
In addition, Bacharach has introduced the BSMART pre-calibrated sensor programme in which replacement sensors are shipped at pre-determined intervals in returnable, pre-labelled containers. This enables customers to install pre-calibrated sensors in the field.
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