Standardization is important to sustaining high performing processes and ultimately competitive excellence. We continuously expect more out of our processes, which are expected to produce predictable results, and this is where Standardization and Continuous Improvement meet.
The purpose of a company is to make your business transactions so seamless and easy for the customer that no alternatives are considered. It has been proven that if you define customer value, truly determine it, and drive towards perfection, it will result in higher profits. To do this, you must systematically eliminate waste and have control over your day to day processes. Standardization touches each of these. It’s not just a building block; it’s one of the things that ties continuous improvement (CI) to the pursuit of perfect processes.
Processes
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