Worthington Industries has started to expand its offering in the area of digital services, having today (19th August) highlighted the launch of online tools and services to provide customers self-service options and 24/7 access to information on orders and projects.
New technologies and analytics are already two of the company’s strategic pillars. Worthington’s Austria facility, which belongs to its Sustainable Energy Solutions business segment, is already using the pillars to fast forward traditional manufacturing into the digital age.
The company’s Customer Service Manager, Peter Holzknect, is already working with the Worthington IT department and external partners to streamline the two digital platforms and merge them into one user-friendly web portal.
On the new digital move, Gabriele Zeilerbauer, European Sales Director for Industrial Products and Light-Duty Vehicles, said, “We’ve been hard at work to digitalise Worthington for over two years now.”
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